May 16, 2023

The importance of integrating into customer communication channels

Email, websites, phones, apps, or WhatsApp. We talk a lot about having multiple channels for customer relationships and communications, but have we talked about the importance of integrating these channels? Moreover, the need to integrate CRM with them? The success of the customer experience, whether a company or private individual, depends on being present throughout […]

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Helping in humanized, personalized care for patients battling post-laryngectomy cancer

Client relationships are a challenge for every segment of the economy, as we know. However, when it comes to the health sector, especially in cancer treatment, it is not enough to be fast and efficient: care must be personalized and HUMANIZED. Dealing with someone who has been debilitated, going through one of the most difficult