How Wabi Gained 60% Uplift In Customer Satisfaction During the Pandemic By Linking Salesforce With WhatsApp
-70% – drop in average time to Complete Customer Requests6X – improvement in Agent Efficiency60% – of initial customer outreach is now on WhatsApp You don’t generally associate small local grocery businesses with cutting-edge online services, but Wabi is working to change that. This rapidly-growing eCommerce company headquartered in Buenos Aires, Argentina offers a portal …