How Did SKiDeal Shorten Average Time Of Customer Requests Completion By 70% After Moving Most Of Its Operation To WhatsApp
Adam Karni, Chief Operation Officer at SkiDeal -70% – drop in average time to Complete Customer Requests6X – improvement in Agent Efficiency60% – of initial customer outreach is now on WhatsApp SkiDeal consists of people who dream of snow. Founded in 2020, it consists of ski and tourism, wiling and eager to fulfil their customer …