In the corporate world, one of the constant challenges for leaders and managers across different areas is attracting and retaining talent. High employee turnover impacts productivity, organizational culture, and hiring and firing costs.
According to the Robert Half Confidence Index (RHCI), in 2023, 41% of the surveyed companies reported voluntary resignations. Furthermore, 23% faced a turnover rate higher than 10%. Employees cite the main reasons for leaving as lack of recognition, communication difficulties, lack of motivation, and absence of opportunities.
Given this scenario, it is crucial for companies to develop strategies to engage employees and address internal critical points that are seen as contributing factors to voluntary resignations.
To improve management, implementing technological systems such as performance management software, feedback platforms, and efficient communication channels can be fundamental in fostering improvements in the internal company environment.
The Role of Technology in Talent Retention
Companies that invest in technology and seek constant innovation in operational and organizational functioning stand out by creating preventive measures to minimize employee turnover.
Through incentive programs and training, large companies foster employee development, making them feel more valued by the institution, which offers continuous learning opportunities and a clear vision of professional growth.
However, according to the research conducted by the Robert Half Confidence Index (RHCI), employees also complain about communication failures and lack of support from leaders and managers in addition to the lack of appreciation.
To offer accessible and effective support in resolving conflicts and dissatisfaction, an online presence is essential, allowing companies to quickly meet employee needs and provide prompt instructions for internal issues. Companies can invest in messaging channels like WhatsApp, which is easy to use and widely known.
By implementing specific solutions for better functioning of these communication apps, leaders and managers can identify and resolve issues before employees seek new opportunities. With tuvis’ digital systems for messaging channels, all interactions between employees and management teams are automatically archived and monitored, allowing HR to have a broad view of recurring issues and failures within the organization that may lead to employee turnover.
Through the integration of CRMs with WhatsApp, tuvis ensures secure and efficient storage of all exchanged messages, enabling the Human Resources department to analyze employee concerns and propose new retention strategies, addressing their needs with the support of assertive technologies focused on clear improvements.
Technology plays a key role in retaining professionals and reducing turnover. By implementing robust strategies and solutions like those of tuvis, companies benefit from powerful tools to analyze data, identify patterns, and make strategic decisions, enhancing both external deliveries and employee satisfaction, as well as the organization’s credibility in the market.
