Telegram is characterized by offering its users a wide range of communication tools, making it an effective solution for companies looking to expand their external communications and get closer to their customers through multiple channels. By allowing simultaneous logins on multiple devices, it is possible to delegate the use of the account to different people, optimizing customer service and mass communication.
Among the features available in the application, public and private groups allow the participation of up to 200,000 members, facilitating the creation of mass communication channels, such as the sharing of promotions with customers or professional groups for the distribution of corporate documents, presentations and institutional materials.
However, this high concentration of users in groups can become a gateway to cyber risks, such as inappropriate information sharing or access to malicious links distributed in communication applications. According to Check Point Research’s (CPR) Threat Intelligence Report for Q3 2024, global cyber-attacks increased by 75% compared to the same period in 2023, with an average of 1,876 attacks per organization.
The majority of these attacks are through phishing, a scam delivered through malicious emails, text messages or phone calls that, once accessed, can open the door to fraud and data theft. Another common method is the distribution of malware via infected links and files that, when downloaded, compromise the device’s system and allow unauthorized access to sensitive information.
In addition to these types of cyber-attacks, Telegram, like other messaging platforms, can become an efficient channel for the inappropriate exchange of information. In large organizations, malicious activity can compromise the security of the organization and its consumers, leading to data leaks also weakening credibility and business operations.
To improve security within the messaging channel, it is essential to integrate technologies that archive all the interactions exchanged into your company’s database, such as tuvis.
Tuvis tool integrates the messaging channel with your company’s security systems, enabling your organization to have an extra layer of security, minimizing the risk of data leaks and protecting confidential information.
Contact tuvis and extend your business’ digital protection with our security solutions.
