Customers Stories

BTG optimizes its communication and achieves exceptional results with the Tuvis solution

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Carlos Eduardo Weigert Muniz, Executive Director at BTG Pactual In the ever-evolving business world, efficient communication plays a key role when it comes to companies’ success. BTG recognized the importance of this area and sought a solution that would revolutionize its communications, allowing it to quickly meet clients’ needs in a personalized way. This is …

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Volkswagen Argentina Innovated by Creating a 100% Online Sales Process Using WhatsApp and Salesforce

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Douglas Thurn, Digitalization & New Business Models at Volkswagen Volkswagen is a consumer-centric company, they always look after their customers and have always invested in innovation and had to digitize its way of contacting and attending to customers. Their customer journey has faced a few changes in the past years. Not so long ago, a …

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The Sem Parar Empresas team optimizes customer service and drives sales with Tuvis

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Efficient communication is essential to meeting the needs of customers, especially when it comes to small and micro businesses. And in the Tuvis platform the team at Sem Parar Empresas has discovered the ideal solution to simplify and digitize customer service, while also boosting sales. The Challenge For the Sem Parar Empresas team, which deals …

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With Tuvis, the Liberty Seguros team optimizes services to brokers and strengthens communication security

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Efficient communication plays a crucial role in building strong relationships with insurance brokers, as it allows needs to be met quickly and effectively. Recognizing the potential of WhatsApp as one of the main service channels for brokers, the commercial team at Liberty Seguros was motivated to adopt this tool as an integral part of their …

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XP Investimentos implements Tuvis and turns WhatsApp into a decisive tool for its business

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For over 18 years, XP Investimentos has transformed the national investment market, helping Brazilians to invest better. With a portfolio of R$925 billion in assets under custody recorded in the 3rd Quarter of 2022, the company has become one of the largest financial institutions in Brazil. The country, in fact, is second in the world …

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Edenred Mexico acheived Growth of 20% In Contact Between Executives & Customers

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With Alisson Felisio, Senior CRM Manager at Edenred Edenred enriches network connections, is the world’s leading company in transactional solutions for companies, bringing different types of solutions that benefit employees, like food, restaurant, and clothing vouchers, fuel wallets, commuter benefits, and gift cards. What makes Alisson Felicio, Senior CRM Manager at Edenred Mexico, feel enthusiastic …

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How The Power Business School manages its teams with Tuvis

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Manuel Maldonado, Operations Manager & Manuel Calvar, B2C Sales Manager The Power Business School was born with the great mission of democratizing education and allowing anyone who wants to access an education with great potential and high-quality business to do so. The Challenge The company established Salesforce at the end of 2019, beginning of 2020, …

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With Tuvis, Great Place to Work grows sales by 80% in just one year

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Carolina Maffezzolli, Marketing Director – Great Place to Work Transforming companies into excellent places to work is the mission of Great Place to Work, a consultancy that, for 25 years, has been a global authority when it comes to the job market. With its methodology present in more than 90 countries around the world, Great …

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How Did SKiDeal Shorten Average Time Of Customer Requests Completion By 70% After Moving Most Of Its Operation To WhatsApp

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Adam Karni, Chief Operation Officer at SkiDeal -70% – drop in average time to Complete Customer Requests6X – improvement in Agent Efficiency60% – of initial customer outreach is now on WhatsApp SkiDeal consists of people who dream of snow. Founded in 2020, it consists of ski and tourism, wiling and eager to fulfil their customer …

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How Wabi Gained 60% Uplift In Customer Satisfaction During the Pandemic By Linking Salesforce With WhatsApp

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-70% – drop in average time to Complete Customer Requests6X – improvement in Agent Efficiency60% – of initial customer outreach is now on WhatsApp You don’t generally associate small local grocery businesses with cutting-edge online services, but Wabi is working to change that. This rapidly-growing eCommerce company headquartered in Buenos Aires, Argentina offers a portal …

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