Service/B2B

The challenge One of the largest construction and real estate development companies in Latin America sought to optimize customer service response times and increase operational efficiency. The company primarily handled customer interactions via WhatsApp, but the lack of integration between the messaging platform and the CRM made it difficult to track interactions, compromising service quality. […]

The Challenge In the demanding financial sector, providing personalized and efficient customer service is essential. The Financial Institution sought to enhance the quality of its client interactions by optimizing internal processes. The challenge was to unify communication channels, ensuring seamless integration between WhatsApp—one of the most widely used platforms by the team and clients—and the

The Challenge In Brazil’s dynamic telecommunications market, process efficiency and digitalization were crucial to business success. Recognizing the strategic importance of this area as a market leader in the country, the telecommunications company sought an innovative solution to transform its communications, offering customers agile and personalized service. The partnership with Tuvis was the turning point

Efficient communication is essential to meeting customer needs, especially when dealing with small and micro businesses. On the Tuvis platform, the team at a road management company found the ideal solution to simplify and digitize customer service while also increasing sales. h3>The Challenge The team managed different benefits for SMEs, such as food, meal, and

Corporate Solutions Leader enriched network connections and is the world’s leading company in transactional solutions for businesses, offering various benefits for employees such as food, restaurant, and clothing vouchers, fuel wallets, commuter benefits, and gift cards. Being present for people on a daily basis was what motivated the team at Corporate Solutions Leader. The company

Transforming companies into great places to work is the mission of Workplace Consultancy, which for 25 years has been a global authority in the job market. Present in more than 90 countries, the consultancy believes in the importance of building healthy and inclusive work environments for all. The Challenge Excellence starts at home: serving 10,000+

From North to South Brazil, wherever you go, you’ll likely find a German Fintech device. A European leader in mobile payments (Mobile Point-of-Sales – mPOS), the company is present in more than 30 countries and has been revolutionizing the Brazilian market. With over 18,000 partners nationwide, its mission is to help small businesses grow by